terms of sale
.this page states the terms of service under which artworks & goods are sold by us to customers through https://www.rodko-horzhynskyi.com/ .please read these terms of sale carefully and ensure that you understand them before ordering from our site .these terms of sale shall be governed by and construed in accordance with, the law of Ukraine
intro
.lease be aware that international orders may be subject to relevant customs duties of the destination country .these duties are payable by you, the customer .customs fees should be paid upon arrival and are in addition to shipping and handling costs .we can not discount or reimburse you for these costs
customs
.our site will guide you through the ordering process .please ensure that you have checked your order carefully before submitting it .if, during the order process, you provide us with incorrect or incomplete information, please contact us as soon as possible
.if we are unable to process your order due to incorrect or incomplete information, we will contact you to ask to correct it .if you do not give us the accurate or complete information within a reasonable time of our request, we will cancel your order .if we incur any costs as a result of your incorrect or incomplete information, we may pass those costs on to you
.we reserve the right to decline or cancel orders for any reason .in the unlikely event that we do not accept or can not fulfill your order, we will notify you by email to the email address you provided when submitting your order .if we have taken payment any such sums will be refunded to you as soon as possible and in any event within 30 days
orders
.we use monobank to process you card .for more insight, you may also want to read how monobank processed cards and use your data
.payment for artworks / products must always be made in advance and you will be prompted to pay during the order process
PAYMENT
.in case you change your mind, you can cancel your order and receive a refund as long as production has not started .this usually gives a 2-hour window after you’ve placed your order .please contact us immediately at rodko.horzhynskyi@gmail.com and we will do our best to cancel your order and provide a refund
.for non-ukraine banking cards processing fees may apply
CANCELLING YOUR ORDER
.after production has started, we can not offer refunds due to the rare and delicate nature of our artworks .the production of our artworks involves specialists in every step of the way, starting production per your order
REfund
.we double check our artworks before shipping to ensure that everything is up to our standards, yet sometimes artworks can get damaged in transport .in case you’re unlucky, please contact the carries service that provide shipping to you .we are not responsible damage that are made during transportation
DAMAGED ARTWORKS
.all artworks / products purchased through our site will typically be shipped within 1-3 weeks of order, however, this may take slightly longer (particularly in the case of custom framed works, or location, or national holidays) .we will endeavor to keep you informed of any delays during this period .we ship all orders on our standard service using premium global carriers
.if for any reason we are unable to deliver the goods to your chosen delivery address we will provide a refund .for non-ukraine banking cards processing fees may apply
DELIVERY
.all content included on our site and the copyright and other intellectual property rights subsisting in that content, unless specifically labeled otherwise, belongs to or has been licensed by us .all content is protected by applicable Ukraine and international intellectual property laws and treaties
.you can not reproduce, copy, distribute, sell, rent, sub-licence, store, or in any other manner re-use content from our site unless given express written permission to do so by us
INTELLECTUAL PROPERTY RIGHTS
.prices for our products are subject to change without notice .we reserve the right at any time to modify or discontinue the terms of sale (or any part or content thereof) without notice at any time .we shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the terms of sale
MODIFICATIONS TO THE SERVICE AND PRICES
.by using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site